FAQs.

General FAQs

In the event of COVID restrictions or lockdowns what happens?

We understand that event planning can be extra difficult with COVID restrictions being reinstated and then relaxed with little warning. We understand that this is out of your control and will provide you with two options, for your peace of mind, should more restrictions be put in place:

Refund - 100% full refund of your photo booth.

Postponement - The flexibility to use your photo booth at a later date.

Are we required to provide a meal for your staff?

It’s not required! However, a meal would be fantastic.

Booths FAQs

My son’s birthday is in 2 months, I was wondering if you can design the photo strip to say his name and date? His favourite colour is navy blue dots with dark black.

All our Lavish packages include custom photo strip design, to ensure we add that extra personal touch to your event.

We have an in-house design team that will design your photo strip and offer you unlimited mock ups until you approve!

What props do you have? Can you provide props for my unique theme?

We have a wide range of props that can be used for any occasion. We can also cater for your unique theme, having done so for almost 10 years! If we do not have the relevant props for your theme, we will make sure to source them and have them ready for your big occasion.

Delivery, set up and break down FAQs

Our ceremony begins at 4pm but our reception starts at 6pm. When can you deliver the photo booth? Will the early delivery eat up our booking time?

Absolutely not. Part of the Lavish service is to assist you in the best way possible! If your ceremony begins at 4pm, we will be at the venue as early as 2pm to set up, calibrate our camera and adjust lighting. We will begin the booking hour at 6pm after your ceremony.

Our ceremony is at 4pm and reception is at 6pm. We are unsure if we should begin the booth booking time at 6pm sharp?

In our experience, giving your guests an hour to settle in, do the intros and cut the cake works best. However, every wedding is different meaning it’s up to your personal preference. No matter which time you choose, we will be ready and with smiles on our faces.

Booking and payment FAQs

I have an event date in mind but do not have the logistics and booth starting time ready yet. Is this alright?

That’s completely alright! We would prefer you book in the booth and date so that there’s no doubt that you’ll be able to have a Lavish photo booth at your event. You can advise us of the logistics and other details later.

I have bookings over 8 hours or over multiple days. Is this okay?

Of course! In these instances, please contact us directly at [email protected] and we will work out the best deal possible.

What is the deposit? What are the payment terms?

The deposit on all our photo booth packages is 50% on initial booking in order to blackout the date and get your photo strip design underway. The remaining 50% will be invoiced on the day of your event.

Are there additional charges for delivery and set up/pack up?

There are no additional fees for delivery, set up and pack up for events in the Melbourne Metro area. For events that are 25km from the Melbourne CBD, we charge a $150 flat rate.

At Lavish Photo Booth, we understand that your celebration is important, not only to you, but to your guests.

When people are having a great time during the event’s dying hour, the photo booth is often extremely popular. Our dedicated team will wait until the very last person has finished with the booth - this is our guarantee!

Bucks & Hens Parties

Weddings

School Functions

Charity Events

Premium Photo Booths

Take home stunning, high-quality photos that can be treasured as a memento of the wonderful time you shared with your friends and loved ones.

At Lavish, we are dedicated to creating unique photo experiences for your special day and your guests. As the most trusted event photo booth hire in Melbourne, you can count on Lavish to make your next celebration a hit.

Get in touch

If you would like to enquire about an event, please do so here.

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